Lyft login1/22/2024 Originally programmed for January 2023, implementation delayed due to operator shortage. Provide all-day, two-way 30-minute service from Duke Hospital to North Duke Crossing along Hillandale Road and Horton Road – following Route 9A. (Replaces Route 9A between Riverside and Guess Road.) Provide all-day, two-way 30-minute service on Guess Road, extending to Riverside High School Public engagement for the plan will occur in August 2023. The final design for the service improvements listed below will be determined in the GoDurham Short Range Transit Plan. Due to ongoing operator shortages, the projects scheduled for fiscal year 2023 were not implemented. To better serve the communities in and around these microtransit zones, many bus expansion projects have been included in the Durham County Transit Plan. Mobile Booking, Call and Advance Registration *The Durham Connect pilot is funded through the Durham Transit Plan.įor people who need to travel in eastern or northern Durham but outside the Durham Connect microtransit service zones, consider using one of the following services: Route Promo codes are only valid for Lyft Standard (recommended) rides. You will need to enter this code only once and not each time you request a ride. Subsidy will be applied to any eligible ride. Enter the code: GDCONNECT2 for Eastern Durham trips and GDCONNECT3 for Northern Durham trips.Tap the three horizontal lines in the upper left corner (commonly referred to as the hamburger menu) and click “Payment” then “Add Lyft Pass”.Sign in to your existing Lyft account or create a Lyft account.The North Zone includes Cross Creek Shopping Center, Riverside High School, Northern High School, Northern Durham Center at Durham Tech Community College, Treyburn Corporate Park, Novo Nordisk, The School for Creative Studies, Merck Durham Plant, bioMerieux. The East Zone includes The Village, Southern High School, Merrick-Moore Park, Merrick Moore Elementary School, Neal Middle School, Durham County Library - East Regional Branch, Ravenstone Commons, Joyland Center, Mineral Springs Village, Bentwood Park Apartments, Springwood Park Apartments. Any ride costs beyond $5 will be the rider's responsibility. The first $5 per ride is covered by the program.All minors age 17 and younger must be accompanied by an adult.Ride limits Change as of December 1, 2023Įffective December 1, 2023, rides are limited to 30 rides a month per rider (previously 60 per month). Rides outside and between zones are prohibited. The East Durham service zone will remain unchanged.Īll rides must end within the zone where the trip began. The North Zone continues to include the Treyburn region in the northeast to provide access to the job centers there. Misrepresenting identity to call-in information specialistsĮffective July 1, 2023, Durham Connect’s service area for the North Zone is revised to the area shown below.Rude or disrespectful behavior toward drivers or call-in information specialists.Attempting to book rides beyond the monthly program limit.Repeatedly booking a ride and not showing up for the pick up (no show).Changing a ride’s origin or destination to a point outside the designated service zone.However, passengers from anywhere can travel by bus to get to each zone and then, finish their trip with Lyft to access those areas that are far from a bus stop.Ībuse of Durham Connect services degrades the experience for all users, and can result in a suspension or permeant ban from the program. This program cannot be used to travel between zones. The North Zone includes connections to the Route 4 and Route 9 buses and destinations north of Horton and Hebron roads. The East Zone includes The Village bus stop, where a bus arrives or departs every 15 minutes on Routes 3, 3B and 3C. The service includes two zones – one in East Durham and another in North Durham – both of which are in areas with limited fixed-route service. The first $5 per ride is covered by the program. Durham Connect – formerly called GoDurham Connect – is a microtransit pilot program that allows riders to take a ride between their homes and bus stops or shopping centers, schools, libraries, and employment within a specific service area.
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